Name: Net Profit Margin

Definition: Net profit margin shows how much profit remains after paying all costs — including operating expenses, interest, and taxes — for every dollar of sales. A higher margin means the business is efficient and keeps more of its sales as bottom-line profit. Falling margins may signal rising costs or pricing pressure.

Interpretation:
• In '2022', CXM's net profit margin was -22.6%, measuring the overall profitability of the company. Industry average for Computer Software: Prepackaged Software in '2022' stood at -43.7%.
• In '2023', CXM's net profit margin was -9.0%, measuring the overall profitability of the company. The increase since '2022' reflects strengthening financial performance. Industry average for Computer Software: Prepackaged Software in '2023' stood at -40.8%. Industry average increased by 3.0% compared to previous year.
• In '2024', CXM's net profit margin was 7.0%, measuring the overall profitability of the company. The increase since '2023' reflects strengthening financial performance. Industry average for Computer Software: Prepackaged Software in '2024' stood at -43.8%. Industry average declined by 3.0% from previous year.
• In '2025', CXM's net profit margin was 15.3%, measuring the overall profitability of the company. The increase since '2024' reflects strengthening financial performance. Industry average for Computer Software: Prepackaged Software in '2025' stood at -11.6%. Industry average increased by 32.2% compared to previous year.
Overall, CXM's net profit margin has been volatile but showed an upward trend over the past 4 years.

Formula: Net Profit Margin = Net Income / Revenue

Good Range: Ranges 5%-20% for many industries.